Service User: John, a 34-year-old male with a history of substance abuse, homelessness, and mental health issues, is a compelling case because of the close relationship between substance abuse and mental illness, as well as housing status. His case illustrates the emerging social determinants of health in the context of vulnerable populations.
Post a description of what you would need to consider for your service user when offering and conducting a tele home visit. How would you ensure accessibility for your service user? How would you conduct the visit in a way that maintains privacy, confidentiality, ethics, and professionalism?
Learning Resources
Considerations in Teleservices
Raymond, J., Supplee, L., & Cotter, G. (2020, April). Considerations for successful virtual case management in human service delivery. University of Wisconsin–Madison Institute for Research on Poverty. https://www.irp.wisc.edu/resource/considerations-for-successful-virtual-case-management-in-human-service-delivery/
University of Wisconsin–Madison Institute for Research on Poverty. (2020, June). Implementing virtual human services: Lessons from telehealth (Fast Focus Research/Policy Brief No. 49-2020). https://www.irp.wisc.edu/resource/implementing-virtual-human-services-lessons-from-telehealth/
Service Planning
Review the previous resources on planning.
Hart City Cases
Walden University, LLC. (n.d.). Hart City [Interactive media]. Walden University Canvas. https://waldenu.instructure.com
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